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HMRC

HMRC Arrears: What Happens & How It Works (2026)

Source: GOV.UK / HMRCEnforcement fee rules updated 1 May 20267 min read

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What HMRC Arrears Mean and Why They Escalate

HMRC arrears arise when tax, National Insurance, VAT or other amounts owed to HM Revenue & Customs remain unpaid beyond the due date — and HMRC has some of the widest debt-recovery powers of any creditor in England and Wales. Unlike most creditors, HMRC does not always need a county court judgment before it can take enforcement action, and the speed at which arrears can escalate from a first reminder to formal recovery steps often surprises people dealing with this situation for the first time.

The type of arrears involved — Self Assessment income tax, PAYE underpayments, VAT, Corporation Tax, or other liabilities — affects which recovery route HMRC uses, but the general principle is the same: the longer the balance remains unpaid and the less contact there is with HMRC, the greater the risk of serious enforcement action. Early engagement is factually the most effective way to slow the process.

The HMRC Arrears Recovery Process: Stage by Stage

Understanding how HMRC pursues unpaid tax helps someone in this position know what to expect at each point. The process is not identical for every type of tax debt, but the broad sequence below applies to most personal and small-business arrears in England and Wales.

Stage 1 — Reminder Notices and Payment Requests

The process begins with written reminders. HMRC issues a notice of payment due and, if that is ignored, a formal demand. For Self Assessment debts, a surcharge (now a late payment penalty) is added automatically once a payment is 30 days overdue. Interest also accrues on unpaid amounts from the original due date, compounding the total owed.

At this stage, it is still straightforward for the account holder to contact HMRC directly and discuss a Time to Pay (TTP) arrangement — a formal instalment plan agreed with HMRC. According to GOV.UK, HMRC considers TTP requests on a case-by-case basis and may accept them even after a demand has been issued, provided there is a credible repayment proposal.

Stage 2 — Debt Management and Banking Referral

If no payment or arrangement is made, the account is passed to HMRC's Debt Management unit. At this point, HMRC may attempt to recover the arrears directly from a bank account using its Direct Recovery of Debts (DRD) power — available for debts of £1,000 or more where HMRC has made multiple contact attempts. Under DRD, HMRC can instruct a bank to freeze and transfer funds, though at least £5,000 must remain accessible in the account holder's accounts combined.

HMRC must give written notice before using DRD and the account holder has the right to object and request a face-to-face visit from an HMRC officer before any funds are taken. This statutory safeguard is set out in the Finance (No. 2) Act 2015.

Stage 3 — Enforcement Agents (Bailiffs)

Where payment remains outstanding, HMRC can instruct enforcement agents (commonly called bailiffs) to visit the account holder's home or business premises and seize goods. For tax debts, HMRC uses a process called distraint (or, for newer debts, the Taking Control of Goods regime under the Tribunals, Courts and Enforcement Act 2007).

ENFORCEMENT AGENT FEES (FROM 1 MAY 2026)Fees added to the debt are fixed by law. The compliance stage adds £79. If an agent attends in person, the enforcement stage adds £247. A further £116 applies at the sale or disposal stage. On top of these fixed fees, 7.5% of any debt above £1,900 is added at the enforcement and sale stages. These figures apply in England and Wales from 1 May 2026.

Before a first visit, the enforcement agent must serve a Notice of Enforcement giving at least 14 clear days' warning (this minimum was increased from 7 clear days on 1 May 2026). Sundays, bank holidays, Good Friday and Christmas Day do not count toward those 14 days. Receiving this notice is a critical moment — there is still time to contact HMRC or seek regulated debt advice before the agent attends.

Stage 4 — Court Action and Insolvency Proceedings

For larger or more complex arrears, HMRC may pursue a county court or High Court judgment, petition for a Charging Order against property, or — in serious cases — present a bankruptcy petition (for individuals) or a winding-up petition (for companies). HMRC is a preferential creditor in insolvency proceedings for certain categories of tax debt, meaning it ranks ahead of most unsecured creditors when assets are distributed.

A county court judgment remains on the Register of Judgments, Orders and Fines for six years unless the full amount is paid within one calendar month of the judgment date, which can affect credit applications during that period.

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Time to Pay Arrangements: The Key Facts

A Time to Pay arrangement is HMRC's formal instalment scheme. It is not automatic — it requires an application, usually by phone to HMRC's payment helpline or, for Self Assessment debts under a certain threshold, online through a Government Gateway account. According to GOV.UK, an online TTP arrangement for Self Assessment can be set up without calling HMRC if the debt is £30,000 or less and the arrangement is proposed within 60 days of the payment deadline.

For VAT arrears or larger income tax debts, the application is made by phone. HMRC will typically ask about income, essential expenditure and any assets before agreeing terms. Interest continues to accrue on the outstanding balance during a TTP, but penalties for late payment are generally paused while an arrangement is in place and being honoured.

SELF ASSESSMENT TTP ONLINE THRESHOLDIndividuals with Self Assessment arrears of £30,000 or less may be able to set up a Time to Pay arrangement online through GOV.UK without speaking to HMRC directly — provided the arrangement is requested within 60 days of the payment due date.

If an existing TTP arrangement is missed or broken, HMRC can withdraw it and move straight to enforcement. This is why it is important that any proposed arrangement is based on a realistic assessment of what is affordable each month — not an overly optimistic figure that cannot be sustained.

When Formal Debt Solutions May Be Relevant to HMRC Arrears

In some situations, HMRC arrears form part of a wider unmanageable debt picture. Where that is the case, formal insolvency or debt restructuring options become relevant. The following outlines how each works in relation to tax debt — this is factual information about how the schemes operate, not a recommendation of any particular route.

Individual Voluntary Arrangement (IVA)

An IVA is a formal insolvency procedure administered by a licensed Insolvency Practitioner. It binds creditors — including HMRC — if the required majority of creditors by value vote in favour. HMRC participates in IVA proposals and will assess whether the offer represents a better return than bankruptcy before agreeing. Not all HMRC debts are automatically included; a licensed IP can advise on which liabilities can be incorporated.

Debt Relief Order (DRO)

A Debt Relief Order is available to people in England and Wales with total qualifying debts of £50,000 or less, little or no assets, and low surplus income. The application fee was abolished on 6 April 2024, meaning there is now no cost to apply. A DRO lasts 12 months, during which creditors — including HMRC for eligible debts — cannot pursue recovery. At the end of the moratorium period, qualifying debts are written off. DROs are applied for through an approved intermediary, not directly with the Insolvency Service.

Bankruptcy

Bankruptcy in England and Wales costs £680 to apply for online. HMRC tax debts are generally provable in bankruptcy, meaning they are dealt with as part of the process. Bankruptcy typically lasts 12 months before discharge, though restrictions can apply for longer in cases involving financial misconduct. The Official Receiver or a trustee in bankruptcy administers the estate.

DRO: NO FEE SINCE APRIL 2024The £90 application fee for a Debt Relief Order in England and Wales was scrapped on 6 April 2024. The total qualifying debt limit also rose to £50,000 on 28 June 2024, meaning significantly more people may now be eligible for this route.

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Breathing Space: A Short-Term Protection from HMRC Action

The Breathing Space scheme (formally the Debt Respite Scheme) is available in England and Wales. It provides a 60-day moratorium during which most creditors — including HMRC — must pause enforcement action and stop adding interest and penalties. Breathing Space is applied for through a regulated debt adviser, not directly with HMRC or the courts.

During Breathing Space, HMRC cannot progress enforcement agent action, begin new court proceedings, or use Direct Recovery of Debts. The 60 days is intended to give someone time to get regulated debt advice and explore longer-term options. A mental health crisis moratorium, which has no fixed time limit, is also available in certain circumstances.

Free Debt Advice — Where to Find It

Free, impartial debt advice on HMRC arrears is available from regulated charities and not-for-profit organisations. These services do not charge for their advice and can help someone understand all available options before any decisions are made:

These organisations are independent of HMRC and can help someone in arrears understand their rights, what HMRC can and cannot do, and which formal options might apply to their situation.

Common Questions About HMRC Arrears

Can HMRC take money directly from wages?

Yes. HMRC can use a PAYE coding adjustment to collect underpaid tax through a future employer's payroll — this is sometimes called a tax code change rather than a formal enforcement action. For self-employed people, HMRC may apply to the courts for an attachment of earnings order, though this route is less commonly used for tax debts than coding adjustments are for PAYE taxpayers.

How long can HMRC chase a tax debt?

The standard limitation period in England and Wales under the Limitation Act 1980 is six years from the date the debt became due or was assessed. However, HMRC has extended time limits in certain circumstances — for example, where there has been deliberate non-disclosure or fraud, HMRC can assess tax going back 20 years. The standard six-year rule does not apply in those cases.

What happens if HMRC arrears are ignored completely?

Ignoring HMRC contact does not stop the recovery process — it accelerates it. HMRC will progress from reminders to debt management, then to enforcement agents or court action. Enforcement agent fees of at least £79 are added at the compliance stage alone, rising significantly if an agent attends in person. Ignoring the process also reduces the opportunity to agree a Time to Pay arrangement before formal action begins.

Does a Time to Pay arrangement affect a credit file?

A Time to Pay arrangement with HMRC is not directly reported to credit reference agencies in the same way a county court judgment would be. However, if HMRC obtains a CCJ before an arrangement is agreed, that judgment will appear on the Register of Judgments, Orders and Fines for six years and will be visible to lenders. Agreeing a TTP before court action reaches that stage avoids this outcome.

Free debt advice

Free, impartial debt advice is available from these organisations. You do not need to go through UK Debt Team — these services are free to use.

MoneyHelper Government-backed guidance StepChange Free debt charity Citizens Advice Local in-person help National Debtline Free phone and web advice

Sources

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